# Raios360 - Field Operations Management Platform
**Field Data Collection. Simplified.**
Raios360 is a comprehensive multi-tenant SaaS platform designed to transform how organizations manage field operations. From task assignment to form collection, serial and lot tracking to real-time reporting, Raios360 provides everything you need to coordinate your mobile workforce and drive operational excellence.
## Key Features
### Work Management
- **Projects**: Create and manage projects with custom statuses, priorities, and timelines. Link tasks, forms, and submissions for complete traceability. Project templates for recurring work.
- **Tasks**: Assign to individuals or teams with due dates. Full lifecycle: assign, accept, start, pause, complete, verify. SLA tracking with breach notifications. Task rework for quality control.
- **Forms**: Drag-and-drop form builder with 39+ field types including check-in location (GPS + timestamp proof). Version control, conditional logic, real-time validation. Data lookup fields for clients, products, serials, lots, databases. Barcode/QR scanning across products, serials, lots, and custom databases.
- **Submissions**: Approval workflows with multi-level chains. Full audit trails with metadata (device, location, network, duration). Resubmission workflow. Archive and export.
### Field Operations
- **Scheduled Visits**: Plan field visits to client locations. Purposes: sales, support, delivery, inspection, maintenance, follow-up. Calendar integration. Status tracking.
- **Geolocation Check-In/Out**: GPS-verified arrival/departure. Location + timestamp for compliance. Duration tracking, overdue detection. Visit outcome recording.
- **Attendance Tracking**: Clock in/out with GPS verification. Break management. Team dashboard. Geofencing support.
### Data Management
- **Client Database**: Contact info, multi-location branches, 15 custom field types, linked tasks/visits/submissions.
- **Product Catalog**: FMCG-ready. SKU, barcode, brand, category. Multiple price types (retail, wholesale, promotional, cost). Price groups. CSV import/export.
- **Serial Tracking**: Track serialized assets through their full lifecycle. Serial numbers with per-unit warranty tracking. Client and sales rep linking. Financial tracking (discount, tax, payment method). Buyer information capture. Supplier and delivery management.
- **Lot Tracking**: Manage batch and consumable goods with lot numbers, expiry dates, and quantity tracking. Link lots to products, clients, and form submissions.
- **Custom Databases**: Unlimited databases with custom schemas. Full-text search. Offline sync. Barcode lookup in forms.
### Reporting & Analytics
- **Report Builder**: Basic and advanced. Multi-form sources, cross-form joins. Aggregations (sum, avg, count, min, max, median). Calculated fields. AND/OR filters.
- **Chart Builder**: 8 types: bar, line, pie, donut, area, scatter, heatmap, table. Live preview. Custom styling.
- **Export**: PDF with company branding, Excel/CSV, scheduled delivery, report archive.
- **Dashboards**: Real-time KPIs, task completion rates, submission trends, visit statistics.
### AI & Integration
- **AI Analytics Assistant**: Natural language data queries. Auto chart/table generation. Conversation history. Supports OpenAI, Anthropic, Google AI, Azure. Organization's own API key.
- **MCP Server**: 26 tools (12 read, 14 write). Permission-bounded. 7 schema resources. 5 prompt templates. Connect Claude Desktop, IDE plugins, custom apps.
- **API Access**: REST API for submissions and reports. API keys with scopes and quotas. Audit logging.
### Team Management
- **Users**: Email invites, multi-org support, admin password reset, activity tracking.
- **Groups**: Hierarchical structure, group leaders with scoped access.
- **Roles & Permissions**: 7 built-in roles. Custom roles. 162 permission combinations (18 resources x 9 actions). Quick and Advanced permission pickers.
### Communication
- **Messaging**: Direct messaging, tap-to-acknowledge, read receipts, threads, channels.
- **Push Notifications**: Task, submission, visit, and message alerts. Multi-device. Deep linking.
- **Notification Center**: Centralized inbox, read/unread, date grouping.
## Platform
- Multi-tenant with complete data isolation
- Module feature toggles (Clients, Products, Serials, Lots, Databases, Workflows)
- Self-service registration with trial period
- Cross-platform: Flutter for web, iOS, Android
- Full offline mobile support with automatic sync
- Human-readable IDs (Dated, Org-Prefixed, Simple formats)
## Applications
- **Web App**: Dashboard, project/task management, form builder, submission review, visit scheduling, data management, report builder, team admin, settings.
- **Mobile App**: Task execution, form filling with photos/signatures/barcodes, GPS check-in, attendance, product/serial browser, offline mode, messaging.
- **Admin Portal**: Organization management, module toggles, user admin, templates, subscription plans, platform analytics.
## Industries
FMCG & Retail, Field Services, Healthcare, Construction, Logistics, Agriculture, Utilities, Real Estate.
## Pricing
- **Free Trial**: 14 days, all features, unlimited users, no credit card required
- **Standard**: $15/user/month ($12/user/month billed annually — save 20%)
## Links
- Register: https://app.raios360.com/register
- Login: https://app.raios360.com/login
- Website: https://raios360.com
- Product Brochure: https://raios360.com/brochure
Modules
Integrated modules that cover every aspect of field operations management. Enable only the modules your organization needs.
All Modules
One Platform, Complete Flexibility
Each module is purpose-built for a specific part of your field operations. Together, they form a complete platform.
Projects
Organize field work into trackable projects
Create and manage projects with custom statuses, priorities, and timelines. Link tasks, forms, and submissions for complete traceability across your field operations.
Learn moreVisits
Schedule and verify field visits with GPS proof
Plan field visits to client locations, verify attendance with GPS check-in/check-out, and track time spent on site. Geofencing ensures workers are where they need to be.
Learn moreTickets
Track support requests with SLA enforcement
Full support ticket system with priority-based SLA tracking, category management, and a complete status workflow. Field workers can raise tickets from mobile, managers resolve them from web.
Learn moreClients
Manage clients, branches, and custom data
Comprehensive client database with multi-location branch support. Add custom fields with 15 field types to capture industry-specific data. Link clients to tasks, visits, and submissions.
Learn moreProducts
Full FMCG-ready product catalog
Manage your product catalog with SKU, barcode, brand, and category tracking. Flexible pricing supports retail, wholesale, promotional, and cost price types with price groups for segmented pricing.
Learn moreCustom Databases
Build your own data structures
Create unlimited custom databases with flexible schemas. Define columns, enforce unique constraints, and sync data to mobile for offline access. Integrate with forms via barcode lookup.
Learn moreSerials
Track serialized assets and warranties
Comprehensive serial number and asset tracking. Manage individual units with unique serial numbers, warranty periods, and full lifecycle status. Link to products, clients, and field submissions for end-to-end traceability.
Learn moreLots
Manage batch and consumable goods
Track consumable and batch goods with lot numbers, expiry dates, and quantity management. Ideal for FMCG, pharmaceuticals, agriculture, and any industry that manages goods by batch rather than individual serial number.
Learn moreWorkflows
Automate approvals, routing, and notifications
Streamline operations with automated workflows. Form approval chains, task routing, and notification triggers reduce manual overhead and ensure consistency across your field operations.
Learn moreAI & Analytics
Intelligent insights from your field data
Harness AI to analyze field data, automate photo inspections, and get instant answers about your operations. Chat with your data using natural language, run AI-powered image analysis on form submissions, and generate intelligent reports — all powered by leading LLM providers.
Learn morePlatform Highlights
11
Integrated modules
39+
Form field types
162
Permission combinations
26
AI tools for your data