# Raios360 - Field Operations Management Platform
**One Platform. More Reliable Teams.**
**One platform for more reliable inspections, audits, field work, compliance, maintenance, and AI-powered reporting.**
Raios360 is the multi-tenant SaaS field operations platform that senior operations leaders run the business on. It leads with four things decision-makers care about: (1) built-in AI that drafts the report, flags the anomaly, and answers the operational question; (2) reliable data that stays accurate and available offline and reconciles when it matters; (3) enterprise-grade security with strict tenant isolation you can defend to your board and auditors; and (4) trust earned over years serving real businesses in the field. From task assignment to form collection, serial and lot tracking to board-ready reporting, Raios360 coordinates your entire mobile workforce.
## Key Features
### Work Management
- **Projects**: Create and manage projects with custom statuses, priorities, and timelines. Link tasks, forms, and submissions for complete traceability. Project templates for recurring work.
- **Tasks**: Assign to individuals or teams with due dates. Full lifecycle: assign, accept, start, pause, complete, verify. SLA tracking with breach notifications. Task rework for quality control.
- **Forms**: Visual form builder with 50 field types including check-in location (GPS + timestamp proof). Version control, conditional logic, real-time validation. Data lookup fields for clients, products, serials, lots, databases. Barcode/QR scanning across products, serials, lots, and custom databases.
- **Submissions**: Approval workflows with multi-level chains. Full audit trails with metadata (device, location, network, duration). Resubmission workflow. Archive and export.
### Field Operations
- **Scheduled Visits**: Plan field visits to client locations. Purposes: sales, support, delivery, inspection, maintenance, follow-up. Calendar integration. Status tracking.
- **Geolocation Check-In/Out**: GPS-verified arrival/departure. Location + timestamp for compliance. Duration tracking, overdue detection. Visit outcome recording.
- **Attendance Tracking**: Clock in/out with GPS verification. Break management. Team dashboard. Geofencing support.
### Data Management
- **Client Database**: Contact info, multi-location branches, 15 custom field types, linked tasks/visits/submissions.
- **Product Catalog**: FMCG-ready. SKU, barcode, brand, category. Multiple price types (retail, wholesale, promotional, cost). Price groups. CSV import/export.
- **Serial Tracking**: Track serialized assets through their full lifecycle. Serial numbers with per-unit warranty tracking. Client and sales rep linking. Financial tracking (discount, tax, payment method). Buyer information capture. Supplier and delivery management.
- **Lot Tracking**: Manage batch and consumable goods with lot numbers, expiry dates, and quantity tracking. Link lots to products, clients, and form submissions.
- **Custom Databases**: Unlimited databases with custom schemas. Full-text search. Offline sync. Barcode lookup in forms.
### Reporting & Analytics
- **Report Builder**: Basic and advanced. Multi-form sources, cross-form joins. Aggregations (sum, avg, count, min, max, median). Calculated fields. AND/OR filters.
- **Chart Builder**: 8 types: bar, line, pie, donut, area, scatter, heatmap, table. Live preview. Custom styling.
- **Export**: PDF with company branding, Excel/CSV, scheduled delivery, report archive.
- **Dashboards**: Real-time KPIs, task completion rates, submission trends, visit statistics.
### AI & Integration
- **AI Analytics Assistant**: Natural language data queries. Auto chart/table generation. Conversation history. Supports OpenAI, Anthropic, Google AI, Azure. Organization's own API key.
- **MCP Server**: 26 tools (12 read, 14 write). Permission-bounded. 7 schema resources. 5 prompt templates. Connect Claude Desktop, IDE plugins, custom apps.
- **API Access**: REST API for submissions and reports. API keys with scopes and quotas. Audit logging.
### Team Management
- **Users**: Email invites, multi-org support, admin password reset, activity tracking.
- **Groups**: Hierarchical structure, group leaders with scoped access.
- **Roles & Permissions**: 7 built-in roles. Custom roles. 162 permission combinations (18 resources x 9 actions). Quick and Advanced permission pickers.
### Communication
- **Messaging**: Direct messaging, tap-to-acknowledge, read receipts, threads, channels.
- **Push Notifications**: Task, submission, visit, and message alerts. Multi-device. Deep linking.
- **Notification Center**: Centralized inbox, read/unread, date grouping.
## Platform
- Multi-tenant with complete data isolation
- Module feature toggles (Clients, Products, Serials, Lots, Databases, Workflows)
- Self-service registration with trial period
- Cross-platform: Flutter for web, iOS, Android
- Full offline mobile support with automatic sync
- Human-readable IDs (Dated, Org-Prefixed, Simple formats)
## Applications
- **Web App**: Dashboard, project/task management, form builder, submission review, visit scheduling, data management, report builder, team admin, settings.
- **Mobile App**: Task execution, form filling with photos/signatures/barcodes, GPS check-in, attendance, product/serial browser, offline mode, messaging.
- **Admin Portal**: Organization management, module toggles, user admin, templates, subscription plans, platform analytics.
## Industries
FMCG & Retail, Field Services, Healthcare, Construction, Logistics, Agriculture, Utilities, Real Estate, Local Government, Security Teams.
## Pricing
- **Free Trial**: 30 days, all features, unlimited users, no credit card required
- **Standard**: $18/user/month ($15/user/month billed annually — save 17%)
## Links
- Register: https://app.raios360.com/register
- Login: https://app.raios360.com/login
- Website: https://raios360.com
- Product Brochure (PDF): https://raios360.com/raios360-brochure.pdf
Raios360 for Field Services
Streamline maintenance, installations, and inspections
30 days free · No credit card required
Schedule and dispatch technicians for maintenance, installations, and inspections. Capture detailed service reports with photos, signatures, and parts used. Track SLAs and ensure timely resolution.
The Workflow
One job, start to finish
How a single field service job runs in Raios360 — captured once, verified as it goes, and finished as a record somebody can act on.
- Job assigned
- GPS check-in
- Asset serial scan
- Service checklist
- Parts and photos
- Customer signature
- Report sent
Every step runs offline and syncs when signal returns. Nothing in the chain is re-keyed into a second system.
The Challenge
- Manual dispatch processes lead to inefficient technician routing
- Paper service reports are incomplete and arrive late
- No real-time visibility into job progress or technician location
- SLA compliance is tracked manually with spreadsheets
How Raios360 Helps
- Task assignment with SLA tracking and breach notifications
- Mobile forms for service reports with photos, signatures, and parts lists
- GPS check-in/out verifies technician presence at job sites
- Workload management shows team capacity and overdue jobs
- Custom databases for equipment registries and parts inventory
Templates
Starter Templates for Field Services
Hit the ground running with pre-built form templates designed for your industry.
Service Report
Document work performed, parts used, time spent, and customer sign-off with signature capture.
Maintenance Checklist
Standardized checklist for routine maintenance with pass/fail ratings and photo evidence.
Equipment Inspection
Inspect equipment condition, capture serial numbers via barcode scan, and flag items needing repair.
Installation Sign-off
Document installation completion with configuration details, testing results, and customer approval.
Key Modules
Modules That Power Field Services
These Raios360 modules are most commonly used in this industry.
TasksVisitsTicketsCustom DatabasesWorkflows
Transform Your Field Services Operations
Start your free trial and see Raios360 in action with industry-specific templates.