On-Shelf Availability

Know which must-carry products are on the shelf, store by store.

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Retail

A per-store availability survey, a product master with a must-carry list (MCL), and a dashboard that shows the percentage of must-carry products available, by category, for the current visit. Products a store was never meant to carry can be excluded, so a store is not penalized for them.

How it works

The whole workflow, step by step

Each column is who does the step. Follow the numbers down the page; where the line bends, the work changes hands.

  1. 1

    Head office

    Load the products and the must-carry list

    A product master, and which products each type of outlet must carry.

  2. 2

    Store visit

    Check in at the store

    The visit is recorded against the store, with its location.

  3. 3

    Store visit

    Survey each must-carry product

    Available or not — and, if not, why. Works offline and syncs later.

  4. 4

    Raios360

    Count only what should be there

    A product with an excluded reason, such as “Not carried”, leaves the calculation.

    Counted

    Available or out of stock — part of the store's score.

    Excluded

    Never meant to be in this store — left out, not marked against it.

  5. 5

    Raios360

    Availability, by category

    The dashboard shows the percentage of must-carry products available, by category, for the visit.

The problem it removes

  • Out-of-stocks are discovered by the customer, not by the business
  • Shelf checks are on paper, so the numbers reach head office after the problem has moved on
  • Every store is measured against a list that includes products it never stocked
  • Reps and managers argue about the number because nobody can see how it was counted

Worth knowing

  • The must-carry list is set per outlet type, so a small store and a hypermarket are each measured against their own range
  • The score comes from an ordinary submission, so the survey behind any number can be opened and read

What it installs

Ordinary pieces, already wired together

Everything below is a normal part of Raios360 — open it, edit it, and build on it like anything you made yourself.

On-Shelf Availability

Form

  • Per-store OSA survey

Databases

  • Product master
  • Must-carry list (MCL)

Dashboard

  • OSA dashboard: % of must-carry available, by category

What it does not do

  • It measures what the rep records on the shelf; it does not read your stock or sales systems
  • It is switched on per organization by our team rather than self-installed

Often used in

FMCG & Retail

Ready to run On-Shelf Availability on your own data?

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