# Raios360 - Field Operations Management Platform
**One Platform. More Reliable Teams.**
**One platform for more reliable inspections, audits, field work, compliance, maintenance, and AI-powered reporting.**
Raios360 is the multi-tenant SaaS field operations platform that senior operations leaders run the business on. It leads with four things decision-makers care about: (1) built-in AI that drafts the report, flags the anomaly, and answers the operational question; (2) reliable data that stays accurate and available offline and reconciles when it matters; (3) enterprise-grade security with strict tenant isolation you can defend to your board and auditors; and (4) trust earned over years serving real businesses in the field. From task assignment to form collection, serial and lot tracking to board-ready reporting, Raios360 coordinates your entire mobile workforce.
## Key Features
### Work Management
- **Projects**: Create and manage projects with custom statuses, priorities, and timelines. Link tasks, forms, and submissions for complete traceability. Project templates for recurring work.
- **Tasks**: Assign to individuals or teams with due dates. Full lifecycle: assign, accept, start, pause, complete, verify. SLA tracking with breach notifications. Task rework for quality control.
- **Forms**: Visual form builder with 50 field types including check-in location (GPS + timestamp proof). Version control, conditional logic, real-time validation. Data lookup fields for clients, products, serials, lots, databases. Barcode/QR scanning across products, serials, lots, and custom databases.
- **Submissions**: Approval workflows with multi-level chains. Full audit trails with metadata (device, location, network, duration). Resubmission workflow. Archive and export.
### Field Operations
- **Scheduled Visits**: Plan field visits to client locations. Purposes: sales, support, delivery, inspection, maintenance, follow-up. Calendar integration. Status tracking.
- **Geolocation Check-In/Out**: GPS-verified arrival/departure. Location + timestamp for compliance. Duration tracking, overdue detection. Visit outcome recording.
- **Attendance Tracking**: Clock in/out with GPS verification. Break management. Team dashboard. Geofencing support.
### Data Management
- **Client Database**: Contact info, multi-location branches, 15 custom field types, linked tasks/visits/submissions.
- **Product Catalog**: FMCG-ready. SKU, barcode, brand, category. Multiple price types (retail, wholesale, promotional, cost). Price groups. CSV import/export.
- **Serial Tracking**: Track serialized assets through their full lifecycle. Serial numbers with per-unit warranty tracking. Client and sales rep linking. Financial tracking (discount, tax, payment method). Buyer information capture. Supplier and delivery management.
- **Lot Tracking**: Manage batch and consumable goods with lot numbers, expiry dates, and quantity tracking. Link lots to products, clients, and form submissions.
- **Custom Databases**: Unlimited databases with custom schemas. Full-text search. Offline sync. Barcode lookup in forms.
### Reporting & Analytics
- **Report Builder**: Basic and advanced. Multi-form sources, cross-form joins. Aggregations (sum, avg, count, min, max, median). Calculated fields. AND/OR filters.
- **Chart Builder**: 8 types: bar, line, pie, donut, area, scatter, heatmap, table. Live preview. Custom styling.
- **Export**: PDF with company branding, Excel/CSV, scheduled delivery, report archive.
- **Dashboards**: Real-time KPIs, task completion rates, submission trends, visit statistics.
### AI & Integration
- **AI Analytics Assistant**: Natural language data queries. Auto chart/table generation. Conversation history. Supports OpenAI, Anthropic, Google AI, Azure. Organization's own API key.
- **MCP Server**: 26 tools (12 read, 14 write). Permission-bounded. 7 schema resources. 5 prompt templates. Connect Claude Desktop, IDE plugins, custom apps.
- **API Access**: REST API for submissions and reports. API keys with scopes and quotas. Audit logging.
### Team Management
- **Users**: Email invites, multi-org support, admin password reset, activity tracking.
- **Groups**: Hierarchical structure, group leaders with scoped access.
- **Roles & Permissions**: 7 built-in roles. Custom roles. 162 permission combinations (18 resources x 9 actions). Quick and Advanced permission pickers.
### Communication
- **Messaging**: Direct messaging, tap-to-acknowledge, read receipts, threads, channels.
- **Push Notifications**: Task, submission, visit, and message alerts. Multi-device. Deep linking.
- **Notification Center**: Centralized inbox, read/unread, date grouping.
## Platform
- Multi-tenant with complete data isolation
- Module feature toggles (Clients, Products, Serials, Lots, Databases, Workflows)
- Self-service registration with trial period
- Cross-platform: Flutter for web, iOS, Android
- Full offline mobile support with automatic sync
- Human-readable IDs (Dated, Org-Prefixed, Simple formats)
## Applications
- **Web App**: Dashboard, project/task management, form builder, submission review, visit scheduling, data management, report builder, team admin, settings.
- **Mobile App**: Task execution, form filling with photos/signatures/barcodes, GPS check-in, attendance, product/serial browser, offline mode, messaging.
- **Admin Portal**: Organization management, module toggles, user admin, templates, subscription plans, platform analytics.
## Industries
FMCG & Retail, Field Services, Healthcare, Construction, Logistics, Agriculture, Utilities, Real Estate, Local Government, Security Teams.
## Pricing
- **Free Trial**: 30 days, all features, unlimited users, no credit card required
- **Standard**: $18/user/month ($15/user/month billed annually — save 17%)
## Links
- Register: https://app.raios360.com/register
- Login: https://app.raios360.com/login
- Website: https://raios360.com
- Product Brochure (PDF): https://raios360.com/raios360-brochure.pdf
Reporting & Analytics
From raw data to visual insights — reports, charts, and dashboards at your fingertips.
30 days free · No credit card required
Report Builder
- 6-step Advanced Analytics Builder wizard: data sources, joins, calculated fields, filters, chart type, preview
- Multi-form data sources with cross-form joins
- Calculated fields with expression builder — can reference other calculated fields
- Field picker with aggregation options (sum, average, count, min, max, median)
- Advanced filters with AND/OR condition groups
- "Last Run" column on the reports list shows the date and user who last ran each report
- Column picker includes Client ID/Name/Reference, Branch ID/Name/Reference, and Visit ID to slice forms filled under a visit
- Optional Reviewer Note columns: latest note, note count, and an "Unresolved Discrepancy" flag to surface submissions that need follow-up
Chart Builder
- 8 visualization types: bar, line, pie, donut, area, scatter, heatmap, table
- Live preview as you configure
- Customizable chart styling and labels
Export & Scheduling
- PDF export with company branding (custom logos, headers, footers)
- Excel/CSV export of your lists — submissions, visits, projects, tasks, tickets, clients, products — with data export and PDF reports as separate permissions, so a role can report without taking raw data out
- Scheduled reports: daily, weekly, biweekly, or monthly with CSV email delivery
- Auto-pause after 3 consecutive failures with failure tracking
- Report archive with storage optimization (large archives auto-stored in Cloud Storage)
Dashboard Analytics
- Real-time KPIs with week-over-week trend indicators
- "Needs Attention Now" urgency cards (overdue tasks, pending approvals, SLA at risk)
- A Metrics library: define each KPI once and use it on dashboards, report cards and custom pages — in your own currency — or start from recommended metrics for your industry
- Completion trend charts and team workload summary
- Data Views: saved filtered views with column selection, filters, and mobile sync
- Global Search (Cmd+K): instant cross-entity search across 12 entity types with granular per-field settings
- Drill from a category score straight to the individual items behind it, with the reason each was recorded — without leaving the dashboard
- Show items deliberately excluded from a score as a separate segment, so the number stays auditable rather than unexplained
Custom Pages & Dashboards
- Build the exact screen your team needs — the right fields, actions, and history in one place
- Turn any record into a work surface: update status, run a workflow, or open a form in place
- Assemble live dashboards — rosters, KPIs, and charts — without waiting on a developer
- Publish a page to the mobile app so field teams see the same view, even offline
Ready to run field operations on data you can trust?
30 days free. No credit card required.