# Raios360 - Field Operations Management Platform
**Field Data Collection. Simplified.**
Raios360 is a comprehensive multi-tenant SaaS platform designed to transform how organizations manage field operations. From task assignment to form collection, serial and lot tracking to real-time reporting, Raios360 provides everything you need to coordinate your mobile workforce and drive operational excellence.
## Key Features
### Work Management
- **Projects**: Create and manage projects with custom statuses, priorities, and timelines. Link tasks, forms, and submissions for complete traceability. Project templates for recurring work.
- **Tasks**: Assign to individuals or teams with due dates. Full lifecycle: assign, accept, start, pause, complete, verify. SLA tracking with breach notifications. Task rework for quality control.
- **Forms**: Drag-and-drop form builder with 39+ field types including check-in location (GPS + timestamp proof). Version control, conditional logic, real-time validation. Data lookup fields for clients, products, serials, lots, databases. Barcode/QR scanning across products, serials, lots, and custom databases.
- **Submissions**: Approval workflows with multi-level chains. Full audit trails with metadata (device, location, network, duration). Resubmission workflow. Archive and export.
### Field Operations
- **Scheduled Visits**: Plan field visits to client locations. Purposes: sales, support, delivery, inspection, maintenance, follow-up. Calendar integration. Status tracking.
- **Geolocation Check-In/Out**: GPS-verified arrival/departure. Location + timestamp for compliance. Duration tracking, overdue detection. Visit outcome recording.
- **Attendance Tracking**: Clock in/out with GPS verification. Break management. Team dashboard. Geofencing support.
### Data Management
- **Client Database**: Contact info, multi-location branches, 15 custom field types, linked tasks/visits/submissions.
- **Product Catalog**: FMCG-ready. SKU, barcode, brand, category. Multiple price types (retail, wholesale, promotional, cost). Price groups. CSV import/export.
- **Serial Tracking**: Track serialized assets through their full lifecycle. Serial numbers with per-unit warranty tracking. Client and sales rep linking. Financial tracking (discount, tax, payment method). Buyer information capture. Supplier and delivery management.
- **Lot Tracking**: Manage batch and consumable goods with lot numbers, expiry dates, and quantity tracking. Link lots to products, clients, and form submissions.
- **Custom Databases**: Unlimited databases with custom schemas. Full-text search. Offline sync. Barcode lookup in forms.
### Reporting & Analytics
- **Report Builder**: Basic and advanced. Multi-form sources, cross-form joins. Aggregations (sum, avg, count, min, max, median). Calculated fields. AND/OR filters.
- **Chart Builder**: 8 types: bar, line, pie, donut, area, scatter, heatmap, table. Live preview. Custom styling.
- **Export**: PDF with company branding, Excel/CSV, scheduled delivery, report archive.
- **Dashboards**: Real-time KPIs, task completion rates, submission trends, visit statistics.
### AI & Integration
- **AI Analytics Assistant**: Natural language data queries. Auto chart/table generation. Conversation history. Supports OpenAI, Anthropic, Google AI, Azure. Organization's own API key.
- **MCP Server**: 26 tools (12 read, 14 write). Permission-bounded. 7 schema resources. 5 prompt templates. Connect Claude Desktop, IDE plugins, custom apps.
- **API Access**: REST API for submissions and reports. API keys with scopes and quotas. Audit logging.
### Team Management
- **Users**: Email invites, multi-org support, admin password reset, activity tracking.
- **Groups**: Hierarchical structure, group leaders with scoped access.
- **Roles & Permissions**: 7 built-in roles. Custom roles. 162 permission combinations (18 resources x 9 actions). Quick and Advanced permission pickers.
### Communication
- **Messaging**: Direct messaging, tap-to-acknowledge, read receipts, threads, channels.
- **Push Notifications**: Task, submission, visit, and message alerts. Multi-device. Deep linking.
- **Notification Center**: Centralized inbox, read/unread, date grouping.
## Platform
- Multi-tenant with complete data isolation
- Module feature toggles (Clients, Products, Serials, Lots, Databases, Workflows)
- Self-service registration with trial period
- Cross-platform: Flutter for web, iOS, Android
- Full offline mobile support with automatic sync
- Human-readable IDs (Dated, Org-Prefixed, Simple formats)
## Applications
- **Web App**: Dashboard, project/task management, form builder, submission review, visit scheduling, data management, report builder, team admin, settings.
- **Mobile App**: Task execution, form filling with photos/signatures/barcodes, GPS check-in, attendance, product/serial browser, offline mode, messaging.
- **Admin Portal**: Organization management, module toggles, user admin, templates, subscription plans, platform analytics.
## Industries
FMCG & Retail, Field Services, Healthcare, Construction, Logistics, Agriculture, Utilities, Real Estate.
## Pricing
- **Free Trial**: 14 days, all features, unlimited users, no credit card required
- **Standard**: $15/user/month ($12/user/month billed annually — save 20%)
## Links
- Register: https://app.raios360.com/register
- Login: https://app.raios360.com/login
- Website: https://raios360.com
- Product Brochure: https://raios360.com/brochure
AI-Powered Field Intelligence
Ask questions about your data in natural language. Connect your favorite AI tools directly to your organization data. Turn field operations into actionable insights.
AI Analytics Assistant
Ask questions about your field data in plain English. The AI assistant queries your data, generates charts and tables, and provides actionable insights — all within the web app.
- Natural language queries — no SQL or formulas needed
- Automatic chart and table generation from results
- Conversation history to continue past analysis sessions
- Organization's own API key for complete data control
“How many tasks were completed this week by each team?”
AI Response
Sales Team
47
Maintenance
32
Inspections
28
Providers
Choose Your AI Provider
Use your preferred LLM provider with your organization's own API key. Your data stays under your control.
OpenAI
GPT-4 and GPT-3.5 models
Anthropic
Claude models
Google AI
Gemini models
Azure OpenAI
Enterprise Azure-hosted models
Custom
Bring your own LLM provider
MCP Server
Connect any MCP-compatible AI client — Claude Desktop, IDE plugins, or custom applications — directly to your organization data. 26 tools and 7 resources give AI deep understanding of your field operations.
- 12 read tools for querying all data types
- 14 write tools for creating and updating records
- Permission-bounded — AI respects your role permissions
- 7 resources provide schema context to the AI
- 5 built-in prompt templates for common analysis
Read Tools (12)
- List projects, tasks, forms, submissions
- Query clients, products, serials, lots
- Search custom databases
- Get visit and ticket data
- View team and workload info
- Access report data and archives
Write Tools (14)
- Create and update projects
- Create and assign tasks
- Create clients and branches
- Add products and serial records
- Create and manage tickets
- Update custom database records
- Schedule visits
Use Cases
What You Can Ask
Real examples of questions and commands the AI can handle with your field data.
“How many tasks were completed this week?”
Get instant task completion metrics with breakdowns by team, priority, and project.
“Show overdue tickets by priority”
Identify SLA breaches and at-risk tickets across your support queue.
“Generate a serial tracking report for Q1”
Aggregate serial data by product, client, and status with charts and totals.
“Which field workers visited the most clients?”
Rank field workers by visit count, duration, and completion rate.
“What's the average form submission time this month?”
Analyze submission patterns, peak hours, and completion duration trends.
“Create a task for the maintenance team”
Use AI write tools to create tasks, tickets, and records through natural language.
API Access
Programmatic access to your field data via REST API and MCP protocol. Build custom integrations, automate workflows, and connect to your existing systems.
- REST API for form submissions and report data
- MCP protocol for full AI access to all data
- API key management with configurable scopes
- Daily usage quotas and rate limiting
- Audit logging for all programmatic actions
API Access
Security & Data Control
Your data stays under your control. AI features are permission-bounded, use your own API keys, and maintain a full audit trail.
Your API Keys
Use your organization's own LLM API key. No data shared with third parties.
Permission Bounded
AI write tools respect your organization's role-based permissions.
Scoped Access
API keys have configurable scopes — control exactly what can be accessed.
Full Audit Trail
Every AI action is logged with user, timestamp, and operation details.